Conditions of Use OG



Conditions of Use, OG


§ 1 Scope

1.1 For the relationship between " OG" (ereinafter referred to as "") and the customer (hereinafter referred to as "Customer") subject to the following terms and conditions (AGB) at the time the order is placed. Deviating conditions shall only be effective if they were writing.
1.2 All information regarding the software distributed by us and all other products in product descriptions, advertisements, etc. are always alive to the extent they are not guaranteed to be binding. This applies in particular to changes serving the technical improvement of the delivery or receipt. Errors and omissions are reserved.


§ 2 Offer and Contract Conclusion


2.1 The customer's order constitutes an offer to when you place an order with, we will send you an e-mail confirming receipt of your order with us and their details (order confirmation). In addition, you can print your order at the end of the appointment procedure. This order confirmation does not represent an acceptance of your offer, but the customer will be informed that your order is received by
A purchase agreement is subject to the acceptance of, but at the latest upon dispatch of the goods.
2.2 Contractual partners are the customer and Contracts, orders and business language is German.
2.3 Our offer is directed only at persons resident or ordinarily resident in Austria or Germany.
2.4 we Should not the customer's order for any reason to fulfill the customer is informed about it by e-mail.


§ 3 Contract Cancellation


3.1 The customer may request in writing of his contract within 14 calendar days without giving any reasons (eg letter, e-mail) or withdraw from it by returning the goods (right of rescission). The withdrawal period for contracts for the supply of goods begins with the delivery of goods to the consumers (in case of recurring deliveries of similar goods not before receipt of the first partial delivery). To safeguard the withdrawal period it is sufficient to send the cancellation or the goods.


3.2 Cancellations must be sent exclusively to:



The goods will be sent to the following address:

Jumbo Touristik, z. Hd. Hr. Richard Senft, Rennweg 46-50, 1030 Wien


3.3 The right of rescission does not exist
 - With contracts for the supply of goods, if the goods have been damaged by the customer
 - For contracts to supply goods that are produced according to customer specifications or clearly customized to personal needs of the customer
 - For contracts for goods, which are not by their nature are suitable for the return
 - With contracts for the supply of audio or video recordings or software if the delivered data carriers have been unsealed by the consumer / are no longer original boxed
 - Special orders (imported) from the UK and the U.S.
 - In all other cases regulated by law


3.4 If a customer cancels the contract, he shall in writing before return shipment of the item(s) via e-mail indicating the order number(s) to He will then receive a return number (RMA-Number) as soon as possible. Immediately after receipt of the return number but not later than 14 days, he has to return the goods at his own risk to The buyer bears the shippingcosts. Postfree sent returns are not accepted and will be returned to the sender.
Please mark the RMA number clearly written on the parcel. Without your shipment tracking number can not be accepted and will be returned to the sender.
The return address is: 


The return is at the risk and expense of the customer. Is the return of the goods impossible or impracticable, the customer must pay the value of the goods, unless he looks the goods with a clear and overwhelming advantage. He has used the goods, he also owes a reasonable fee for the use and compensation for the worsening because of the use impairment. will refund the customer will be reimbursed in the event of contract cancellation payments already made by matching payment with delivery.


§ 4 Prices and Payment


All item prices are retail prices in Euro including VAT plus the respective applicable delivery and handling costs, the amount differs depending on the delivery address (country) and the desired payment method. A statement about it, see "Shipping & Returns". 

§5 Delivery


5.1 Unless otherwise agreed, the delivery of to the customer's delivery address. On the website you will find information on availability of products that are sold by directly (for example on the product detail page). We note that all details are available, shipment or delivery of a product only estimated times and approximate values. They do not constitute binding or guaranteed shipping or delivery, except as may be in the shipping options of each product referred to explicitly as a binding deadline. Unless during the processing of your order notes that you have not ordered products are available, you will be informed separately by e-mail. If no fault of their own to deliver the ordered goods are not in a position, because the supplier does not of his contractual duties, the purchaser is entitled to resign over. In this case, the customer will be informed that the product is not available. The legal rights of the customer remain untouched.
5.2 If a delivery to the purchaser is not possible, because the delivered goods do not fit through the front door, front door or the staircase of the customer or because the customer is not present at the specified delivery address, although the delivery date is announced to the customer with reasonable notice was, the customer bears the costs of the unsuccessful delivery.
5.3 In the case of groundless refusal to accept appointed and consigned items will be charged a processing fee of 20.00 €.


§ 6 Retention of Title


6.1 The delivered goods remain until full payment (comprising additional costs such as shipping costs), owned by
6.2 Payments inputs are always credited to the oldest debt.
6.3 Prior to transfer of a resale, processing, pledging, mortgaging, leasing, other disposition or alteration without express consent of is not allowed.


§ 7 Guarantee and Warranty


7.1 As far as one for which we are responsible for a defect of the purchased goods, we are entitled to choose whether to repair or replacement services. The return of games / software, for copyright reasons, only in the original packaging, unopened condition possible (free delivery to our address, after receiving RMA number). Obvious defects must be reported within 14 days of receipt of goods. All shipments returned to us must be prepaid, except for agricultural return shipments of counterfeit goods or faulty goods.
7.2, we are not ready for replacement, or unable, or fails to remedy the defect at least three times unsuccessful, the purchaser is entitled to rescind the contract or to demand a reduction of the purchase price.
7.3 The warranty on electronic device according to the relevant provisions of the manufacturer and is described in the enclosed warranty card.
7.4 The warranty period ends 24 months after delivery. The warranty claims of customers against defects of the delivered goods shall be governed by the statutory provisions if not already apparent from the following regulations deviations. Our obligation is fulfilled when defective goods or error-free functioning of standard equipment is. Disks (CD's, DVD's, BD's, etc.) or goods that are scratched or damaged at fault of their own, can not be replaced. Unless otherwise stated, all further claims by the customer - regardless of the legal grounds - are excluded. We are not liable for damages that are not included in the delivery itself and in particular we are not liable for lost profits or other financial damages of the customer.


§ 8 Damages in Transit; Examination and Notice of Non-Conformity of the Customer


8.1 If the goods delivered with obvious damage to the packaging or the contents, then the customer has to complain immediately to the carrier / freight companies and to refuse to accept. In addition, immediately with contact.
8.2 Hidden defects must be reported immediately after discovery of


§ 9 Data Protection


9.1 The need for order processing customer data are stored. The Customer hereby expressly consents. All data will be kept strictly confidential and not disclosed to third parties or used for purposes of the contract.
9.2 YOUR orders are stored with us. If you lose your documents to your orders, please contact us via e-mail/phone. We will send you a copy of your order details to you.
9.3 The customer agrees to receive messages from our company about our products, special offers and other business-related information via e-mail advertising, in particular newsletter, too.
The customer may withdraw his consent to receive such e-mails at any time by returning the e-mails to the sender address with the message "Please no more promotional e-mails."
9.4 Further information, see "Privacy Notice".


§ 10 Venue and govering law


10.1 It shall be the legal jurisdiction. Responsible therefore, the court in whose jurisdiction the domicile, habitual residence or place of employment of the consumer.
10.2 These Terms and Conditions of contracts concluded under them are governed by Austrian substantive law. The UN-purchasing law is excluded.
10.3 If the purchaser is a businessman and has his residence outside of Austria, is the exclusive jurisdiction of the headquarters of


§ 11 Place of Performance


Performance for all transactions is the place of company's headquarters.


§ 12 Software and Hardware


For delivery of software apply our Conditions of Use, the licensing and product-specific conditions of the manufacturer.
Please note the following about PC games, which must be activated on Steam:
For import games we do not guarantee functionality that goes beyond the use in certain countries, for them also.
An exchange of opened / unsealed software, for copyright reasons not possible.
We generally accept no responsibility for any system compatibility (software, countries and / or hardware related), especially for imported goods (U.S. or UK).
The software offered is intended for use in Austria. For restrictions on use in other countries can not be held liable
An exchange of imported (U.S., UK) goods / special orders excluded.
The buyer recognizes the validity of the above conditions explicitly.


§ 13 severability clauses


Should prove to be one or more conditions of these Terms is held invalid or unenforceable will not, because not all the Terms unenforceable or invalid but rather the entire terms and conditions are designed as if the invalid is not enforceable, or condition(s) and did not contain the rights and obligations of the parties are interpreted and enforced. In addition, the parties agree to replace invalid or unenforceable condition(s) by valid and enforceable condition(s) that meet the intent of the original condition (s) as far as legally possible.






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